Most projects do not arrive as neat requests. They arrive as a slow task, a page that feels wrong, or a sentence that is hard to explain. Start with the part that keeps getting in the way.
Then trace the path around it. Who touches this? What happens before it? What happens after it? A small diagram or a few plain questions usually reveal more than a long feature list.
The goal is not to turn every problem into a giant system. It is to find one useful shape: a clearer page, a smoother handoff, or a small tool that removes a repeated annoyance.
That first shape gives the work something real to react to. It can be tested, improved, or discarded without pretending the final answer is already known. That is usually where good work begins.
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Make it concrete
What would you like to improve?
Bring the context and the result you want. We will define the smallest useful next step.