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Terms of Service

The terms and conditions that govern your use of our services.

Last updated: January 2025

The Short Version

  • Be respectful and use our services lawfully
  • Pay for services you book
  • We'll do our best to help you get things done
  • Either party can end the relationship anytime

1. Acceptance of Terms

By using NeedThisDone.com, you agree to these terms. If you don't agree, please don't use our services. These terms apply to all visitors, users, and customers of our website and services.

2. Our Services

NeedThisDone provides personal assistance and errand services. We help you tackle your to-do list through scheduled consultations and task completion. Service availability may vary. We reserve the right to modify, suspend, or discontinue services at any time with reasonable notice.

3. Payments & Refunds

All payments are processed securely through Stripe. Refund Policy: • Consultation fees: Non-refundable once the consultation is completed • Cancellations 24+ hours in advance: Full refund • Cancellations less than 24 hours: 50% refund • No-shows: No refund If you have concerns about a charge, please contact us within 7 days.

4. User Responsibilities

When using our services, you agree to: • Provide accurate information when booking • Treat our team with respect and courtesy • Not use our services for illegal activities • Show up on time for scheduled appointments • Pay for services rendered • Keep your account credentials secure

5. Limitation of Liability

NeedThisDone provides services "as is." We do our best to help, but we can't guarantee specific outcomes. Our total liability is limited to the amount you paid for the specific service in question.

6. Privacy

Your privacy matters to us. Please review our Privacy Policy to understand how we collect, use, and protect your information.

7. Contact Us

Questions about these terms? Email: hello@needthisdone.com Website: needthisdone.com/contact

Questions about these terms? Email us at hello@needthisdone.com